Fast and secure

Parcel delivery

PilotDelivery is a convenient service designed to make the parcel sending process as easy and efficient as possible. Our main goal is to provide fast and reliable delivery for all your parcels by connecting customers with couriers in real-time mode.
PilotDelivery
PilotDelivery
How it works?

How it works?

We offer an intuitive service that allows you to easily place an order in just a few simple steps.
1

Sign up

Complete a simple sign up procedure by providing necessary information and creating an account.
2

Add payment method

Before placing an order, add your preferred payment method in your freshly created account.
3

Place your order

Specify the pickup and destination locations, along with other necessary details, and the system will find the nearest available courier for you.

Features

Simple to use

Ordering will take just a few minutes. Once placed, our delivery service swiftly sends a dedicated courier to your destination.

Deliver everything

We handle all types of parcels, from small packages to large shipments, ensuring complete satisfaction with our clients' needs.

Different vehicle types

You can choose the right vehicle size for your parcel, ensuring safe and efficient transportation to your destination.

Moving assistance

Order a reliable courier service with a spacious cargo vehicle and an additional helper to expertly organize your move!

Express delivery

Express delivery option ensures the courier's full dedication to your order, excluding other orders until yours is completed.

Integration

We offer an API for seamless integration of our service into your e-commerce solution, ensuring smooth interaction.

About us

Welcome to the future of simplified and efficient parcel delivery. In a world where every minute counts, our service becomes a reliable intermediary between you and hassle-free parcel sending. PilotDelivery - it's convenient, reliable, and fast!
App Store

Join our crew

Interested in becoming a courier and receiving weekly payouts? No problem, fill out an application and start working!
App Store

Door-to-door delivery

The courier may come directly to your door to pick up the parcel, so you won't have to leave your home or office to send it.
App Store

Order tracking

You'll always know where the courier is at any given moment and when they'll be at your doorstep!

Download now

PilotDelivery right in your pocket! Install our app now and send parcels with maximum convenience, anytime, anywhere!
App preview Cargo

Frequently asked questions

If you have any questions, please check our existing frequently asked questions and their corresponding answers.

How does the delivery of items take place using the PilotDelivery platform?

For the items to be delivered, the Client enters into the Delivery Contract directly with the Courier. The Delivery Contract is regarded as having been entered into from the moment when the Courier confirms the Application via the PilotDelivery Delivery platform.

Can the Client refuse from the submitted Order?

The Client has the right to cancel the order before the courier has received it by clicking on the cancellation button in the application.

What is the Courier Balance?

It is the difference between debit and credit turnover amounts in the account on the PilotDelivery Delivery platform.

Latest posts

Explore the latest insights and stories on our blog.
Privacy policy
Privacy policy

Privacy policy

PilotDelivery OÜ highly values the privacy of the users of its PilotDelivery delivery platform and adheres to the following privacy policy principles. In this document, you will find the information about what kind of personal data is collected about you, the purposes it is used for as well as the persons who have access to it.What kind of customer data is processedWhile processing personal data, we proceed from all of the applicable legal acts related to the protection of personal data, including the Regulation (EU) 2016/679 of the European Parliament and of the Council, and the Estonian Personal Data Protection...
11.09.25 20:23
Privacy policy
Privacy policy

Privacy policy

PilotDelivery OÜ highly values the privacy of the users of its PilotDelivery delivery platform and adheres to the following privacy policy principles. In this document, you will find the information about what kind of personal data is collected about you, the purposes it is used for as well as the persons who have access to it.What kind of customer data is processedWhile processing personal data, we proceed from all of the applicable legal acts related to the protection of personal data, including the Regulation (EU) 2016/679 of the European Parliament and of the Council, and the Estonian Personal Data Protection...
11.09.25 20:22
Terms of use
Terms of use

Terms of use

General Terms and Conditions for using the PilotDelivery delivery service by a Client.1. DEFINITIONS USEDPilotDelivery is PilotDelivery OÜ, registry code16656872, address Järveotsa tee 50b, Tallinn 13520, Estonia, e-mail address info@pilotdelivery.eu. The Pilot Delivery delivery platform is the online platform that can be used from any device which has internet connection. The Pilot Delivery delivery platform application is the application designed for smart devices that Pilot Delivery manages as the information society service, which enables Couriers to offer different delivery services to Clients.The Agent Fee is the fee that is paid by a Courier to PilotDelivery for providing agent services.An Order...
11.09.25 20:21